📦 Returns Policy

At Random Box Studio, your experience matters. This policy outlines exactly how returns and refunds work across different platforms. It has been written in human language, because your time and trust matter, and policies should make sense to you.

How Returns and Refunds Work

Random Box Studio sells through established platforms that each have their own return and refund processes. Each platform has specific policies designed to protect both customers and creators. Here's where to go for each type of purchase:

• Physical Products: Physical merchandise is sold through Amazon
  • For returns, refunds, and customer service head over to the Amazon Return Policy
• Digital Products: Digital games and content are sold through Steam
  • For refunds and customer service check out Steam Refunds

Fair Use and Good Faith

Random Box Studio trusts that everyone will use return and refund systems as they're intended.

Questions or Concerns?

While returns and refunds are handled through relevant third-party platforms, feel free to reach out if you need any assistance.

Updates to This Policy

This policy may be updated periodically. Check back occasionally or keep an eye out for notifications about important changes.